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Abstract


EL IMPACTO DEL SERVICIO AL CLIENTE DE LAS EMPRESAS MEXICANAS EN FUNCIÓN DE LA ATENCIÓN AL CLIENTE

The purpose of this research is to measure the level of customer service of Mexican companies in terms of customer service, considering that customer service is directly related to offer a good customer service. This research is analytical and descriptive, because it contains the main concepts about research, as well as the main authors and creators of the same and descriptive because in the research are tables and tables that help explain in a way Easier for the correct compression and differentiation of these concepts. With this research they will understand the importance and difference between a service and an attention, and once understood this will be able to better train their staff to obtain better and greater results in their companies and also reflected in their profits



Keywords
Customer service, Customer Support, Companies.



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